Accessibility

Last updated: September 17, 2026

Access to our store

Novanestle aims to make product information, purchasing and customer-service information usable by as many people as possible. We work toward clear headings, readable text, keyboard-operable controls, labelled forms and meaningful text alternatives for product images. This statement is not a claim of certified or complete conformance with an accessibility standard.

Report a barrier

If a page or checkout feature is difficult to use, send a written enquiry using our Contact page. Include the page address, the task you were attempting, the difficulty encountered and, if you wish, the browser or assistive technology you use. Tell us how we can reply and which format would help you. Do not send card details or account passwords.

We will review the issue and consider a practical alternative for obtaining the information or completing the task. Some payment and external services are provided by third parties; their accessibility may differ from the rest of the site.