Email support
For product questions, order enquiries or return requests, email support@novanestle.com.
Company information
Novanestle at novanestle.com is operated by RUITU HK TRADING LIMITED.
Written enquiries
RUITU HK TRADING LIMITED
RM W07, UNIT 09, 8/F, THE CLOUD,
NO. 111 TUNG CHAU STREET, TAI KOK TSUI,
HONG KONG
For an order enquiry or return request, include your order number, a description of the issue and contact details for a reply. Mark privacy enquiries Privacy Request. Do not include full payment-card details or passwords.
This is the registered office, not a designated returns address. Obtain return instructions before sending any product. Only send correspondence to this address unless you have been given different instructions for your return.